Privacy Policy

Effective date: Jan 5, 2023

At Silco ("we," "us," or "our"), we respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you access or use our websites or mobile applications (our "Services") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to information we collect:

  1. · On or through our Services
  2. · In email, text, and other electronic communications sent through or in connection with our Services

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use our Services. By accessing or using our Services, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see "Changes to Our Privacy Policy" below). Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

1. Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Services, including:

  • · Personal data, such as your name, email address, postal address, phone number, and any other personal information you choose to provide
  • · Payment data, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument
  • · Transaction data, such as details about payments to and from you and other details of purchases and other transactions you conduct through our Services
  • · Profile data, including your username, password, and any other information you provide in connection with your account
  • · Usage data, such as information about how you use our Services, including search queries and browsing history
  • · Device data, such as data about your device and internet connection, including your IP address, browser type and version, time zone setting, browser plug-in types and versions, and operating system

We collect this information:

  • · Directly from you when you provide it to us
  • · Automatically as you navigate through our Services
  • · From third parties, such as payment service providers and other third parties that provide services to us

2. How We Use Your Information

We use information that we collect about you or that you provide to us, including personal data, to:

  • · Provide, maintain, and improve our Services
  • · Facilitate your use of our Services, including processing your transactions and enabling you to create an account
  • · Communicate with you, including responding to your inquiries and sending you technical notices, updates, security alerts, and support and administrative messages
  • · Monitor and analyze trends, usage, and activities in connection with our Services
  • · Personalize and improve your experience on our Services
  • · Personalize and measure the effectiveness of advertising, content, and other communications
  • · Verify your identity and prevent fraud or other unauthorized or illegal activity

We may also use the information we collect to:

  • · Enforce our policies and terms of use
  • · Comply with legal obligations and respond to requests from public and government authorities, including legal process
  • · Protect the rights, property, and safety of us, our users, or others

3. Sharing Your Information

We may share your information with third parties, including:

  • · Service providers who provide services on our behalf, such as payment processing, hosting, data storage and analysis, and marketing
  • · Business partners, vendors, and other third parties with whom we may offer joint services or products or engage in co-marketing efforts
  • · Social media platforms and other third-party integrations if you choose to connect to or use them through our Services
  • · Law enforcement or other government agencies, or third parties, if we are required to do so by law or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, or to comply with a judicial proceeding, court order, or legal process
  • · Other third parties, with your consent or as directed by you
  • We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

4. Your Choices and Rights

You have certain choices and rights in relation to the personal data we collect and process about you. You may:

  • · Access, update, or delete your personal data
  • · Change your privacy settings on your account
  • · Withdraw your consent, where we are relying on it to process your personal data
  • · Exercise your right to data portability
  • · Lodge a complaint with a supervisory authority

To make any of these requests, please contact us using the contact information provided in the "Contact Us" section below. We will respond to your request in a reasonable timeframe and provide you with a copy of your personal data in a structured, commonly used, and machine-readable format. We may ask you to verify your identity before we can fulfill your request.

We may not be able to fulfill all requests or respect your choices and rights in certain cases, such as if it would infringe on the rights of others or if we are required to retain your personal data to comply with a legal obligation. If you are located in the European Union, you may also have the right to lodge a complaint with a supervisory authority if you believe we have violated your rights under European data protection laws.

5. Data Retention

We will retain your personal data for as long as your account is active or as needed to provide you with our Services. We may also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Children's Privacy

Our Services are not directed to children under 18 years of age. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such personal data. If you become aware that a child under 18 has provided us with personal data, please contact us using the contact information provided in the "Contact Us" section below.

7. Security

We take reasonable measures to help protect personal data from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error free, so you should take special care in deciding what information you send to us.

8. International Data Transfer

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

However, we have taken appropriate safeguards to require that your personal data will remain protected in accordance with this Privacy Policy. These include implementing the European Commission's Standard Contractual Clauses for data transfers between our group companies, and relying on Privacy Shield certification for data transfers to the United States.

9. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain Services, email notification of privacy policy changes). We encourage you to review our Privacy Policy whenever you access or use our Services to stay informed about our information practices and your choices.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us by email at